Sterling Silver Broken Heart Name Necklace Set | BUNIQE

Shipping from United States

Processing time

2-3 business days

Estimated shipping times

• Australia : 10 - 25 business days
• Canada : 9 - 25 business days
• France : 5 - 10 business days
• Germany : 5 - 10 business days
• Greece : 5 - 10 business days
• Ireland : 5 - 10 business days
• United States : 5 - 10 business days
• North America : 6 - 16 business days
• Europe : 5 - 10 business days
• Australia, New Zealand and Oceania : 6 - 16 business days
• Asia Pacific : 6 - 16 business days
• Latin America and the Caribbean : 6 - 16 business days
• North Africa and the Middle East : 5 - 10 business days
• Sub-Saharan Africa : 5 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Exchanges accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Privacy Policy

Your privacy is very important to me.

This Privacy Policy explains what information I receive through Etsy, how I use it, how I protect it, and your rights regarding your personal information.

Information I Receive

When you place an order through Etsy, I receive certain information necessary to complete your purchase, including:

• Your name
• Email address
• Shipping address
• Order details
• Any personalization details you provide (such as names, dates, fingerprints, handwriting, photos, or other custom information)

I do not receive, process, or store your credit card or payment information.

Etsy securely processes all payments.

How Your Information Is Used

Your personal information is used only to:

• Create and personalize your order
• Process and ship your purchase
• Communicate with you regarding your order
• Provide customer support
• Resolve any issues, claims, or disputes
• Comply with applicable legal, tax, and regulatory obligations

Personalization information, such as names, dates, fingerprints, handwriting, or photographs, is used solely to create your custom item and is never used for any other purpose.

Sharing Your Information

I only share the minimum information necessary to operate my business and fulfill your order.

Your information may be shared only with:

• Etsy
• Shipping carriers and logistics providers
• Payment and transaction services provided by Etsy
• Government authorities or legal agencies when required by applicable law

I never sell, rent, or share your personal information for advertising or marketing purposes.

US Orders – Duties and Import Fees

• Orders shipped to the United States are generally sent using a Delivered Duty Paid (DDP) shipping service.
• When applicable, duties, tariffs, and import fees are included in the amount paid during checkout.
• US customers should not be charged additional customs duties or tariff collection fees upon delivery.
• If a shipping carrier requests additional customs or import charges in error, please get in touch with me before making any payment so I can help resolve the issue.

Data Retention

I retain order information only for as long as necessary to operate my business and to comply with applicable legal, tax, accounting, and regulatory obligations.

Once this information is no longer required, it is securely deleted or retained only as required by law.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Object to or restrict certain uses of your information
• Request a copy of the personal information I hold about you, where applicable

European Union and United Kingdom Residents

If you reside in the European Union or the United Kingdom, your personal information is processed in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), where applicable.

Your information is processed only when there is a lawful basis to do so, including:

• Fulfilling my contractual obligations to complete your order
• Complying with legal and tax obligations
• Pursuing legitimate business interests necessary to operate my shop, provided those interests do not override your privacy rights

Contact

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please get in touch with me through Etsy Messages.

If necessary, you may also contact me by email:

Email: meyatar525@gmail.com

Thank you for supporting my small handmade business.
It truly means the world to me.

Merav Oz Ari
Owner, BUNIQE Jewelry
Jerusalem, Israel