Personalized Sterling Silver Horse Necklace

Shipping from United States

Processing time

3-5 business days

Estimated shipping times

• Australia : 10 - 25 business days
• Canada : 9 - 25 business days
• France : 5 - 10 business days
• Germany : 5 - 10 business days
• Greece : 5 - 10 business days
• Ireland : 5 - 10 business days
• United States : 5 - 10 business days
• North America : 6 - 16 business days
• Europe : 5 - 10 business days
• Australia, New Zealand and Oceania : 6 - 16 business days
• Asia Pacific : 6 - 16 business days
• Latin America and the Caribbean : 6 - 16 business days
• North Africa and the Middle East : 5 - 10 business days
• Sub-Saharan Africa : 5 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept returns, exchanges, and cancellations

Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

Shop Policies — Privacy & Information Handling

1. What information is collected?
When you place an order on Etsy, I receive certain details required to fulfill it.
This includes your:
Name
Email address
Postal address
Payment information (processed securely by Etsy)
Details of the product ordered
You may also share additional information with me directly — for example, when requesting a personalized item.

2. How is your information used?
Your information is used strictly for:
Fulfilling your order
Providing customer support
Customizing or personalizing your item
Resolving disputes or issues
Complying with Etsy policies and local laws

3. Do I share your information?
Yes — but only as necessary and always securely. I may share information with:
Etsy (as required by their Seller Policy and Terms of Use)
Trusted third-party service providers (such as delivery and logistics companies) — only as needed to fulfill your order
Legal or regulatory bodies if required by law or in response to lawful requests

4. Business Transfers
If my business is sold or merged, your information may be disclosed as part of that transaction, only to the extent allowed by applicable laws.

5. Legal Compliance
I may retain or share your data if there is a good faith belief it is necessary to:
Respond to legal requests
Enforce shop policies or terms
Prevent fraud or other security issues
Protect the rights and safety of customers or others

6. Data Retention
I retain personal information only as long as necessary to:
Provide services
Comply with legal and tax obligations
Resolve disputes
Typically, this is around two years from the date of sale, unless a longer period is required by law.

7. Your Privacy Matters
Your personal information is never shared for marketing purposes.
It is treated with the utmost respect, care, and confidentiality.